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Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software. After you’re satisfied, turn off your firewall or antivirus program for a while. If it does, mailbox not Updating on IMAP you might need to include Outlook exceptions in the settings of your security program. The sync will fail if the groups you selected to load users from no longer exist in Azure AD.

Methods to fix Microsoft Outlook syncing error

Sometimes, Outlook sync issues can arise because of poor internet connection.Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified.If the connection is poor, consider restarting your modem/router or moving to a more reliable network.The Users Processed count will be 0 is there are no users in the synced dataset after filtering.You can view your inactive users on the Users page and delete them as you see fit.With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud.The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records.This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues.

Similarly you should review the Users Deactivated sheet on the sync summary spreadsheet attachment as you can also delete these users to bring your total down. I have multiple users experiencing sync errors with Outlook and office365. Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press send they get an error that the message has been deleted. Ive repaired the OST and changed cache mode to only cache 1 year. The M365 sync establishes a synced dataset based on your M365 data and the filtering configuration of your sync.

Common Causes of Sync Issues in Outlook

Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions. Now, let us start with the manual processes to fix Outlook syncing errors.

[Answered] Secured OST to PST Converter for OST to PST Conversion

To solve your Outlook issues, download the application from the Microsoft website and follow the directions. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. The simplest way to resolve authentication issues is to rerun the authentication process by clicking the Sign in with Microsoft on resolve Outlook not sending emails fast the Microsoft 365 settings page. You run the Microsoft consent process using an eligible M365 account after which you will be taken to the sync's setup wizard.

What should I do if my sync failed due to authentication issues?

If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations. Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly. Here, we will discuss the five manual methods to work offline mode stuck fix sync issues in Outlook or OWA.

You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified.

What privileges do I need to authorise the M365 sync?

It is possible for a corrupted Outlook profile to impede synchronization. After these instructions, ensure the sync settings are correct and check everything is working well. This means that the authentication setup for your sync is no longer valid.

Use the Microsoft Support and Recovery Assistant

The sync will fail if it can't find any users that comply with your filtering preferences or the system's requirements for user records. The system requires that users have a first name, last name and a valid email address that conforms with your domain lock if enabled. The most common reason for missing users is that you've run a Test Sync, instead of a Manual Sync. If that doesn't resolve your missing users issue, please follow our guide to troubleshooting missing users below. With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud.